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The account reported finding miscount of lap sponges.No sample or photo received for the investigation; finished good production records were reviewed, the correct quantities were picked for the reported work order, and finished good pack build was reviewed with no issues with the build that likely contributed to the reported issue.Based on the review of the details provided for the complaint investigation, medline was unable to confirm the complaint issue or that the product failed to meet specifications, and a detailed photo or sample is still needed to help to determine the root cause.Our quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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