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The complaint transcript stated, "rigid outer canniser -cracked or chipped," and the reported issue was cracked canisters.A sample was received for investigation; seven (7) ea were received without their original packaging, and visual inspection observed that all seven (7) ea exhibited small cracks on the bottom of the canister.Based on the complaint details, sample evaluation, and investigation, the complaint has been confirmed.The lot information was not provided, the vendor cannot be identified, a device history record review cannot be requested, and no information was available regarding the storage and handling conditions of the items; as a result, the root cause of this issue cannot be determined at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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