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The customer stated that the item did not turn off at the times stated; the two minute option was running three minutes before turning off, the three minute option would run four minutes, and the five minute option six minutes.Medline received 1ea dash coag stat centrifuge, performed visual inspection with no noticeable cosmetic damage, and proceeded to do functional testing by plugging in the centrifuge to the power and each setting to its max allowed time of 2, 3, and 5 min.During testing, each time setting would go passed the time it was set too by almost a minute to almost two minutes, and the complaint was confirmed.No root cause was identified in the record; a retrospective review of the past 12 months indicated no prior complaints in regards to this issue and no known trends for this product or lot, and the division will continue to monitor the issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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