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The customer reported that out of a box of 15, 3 of the bandages were sticking to her mother's skin to the point where they stick like glue, she had a very hard time removing them, and due to the difficulty of removing them it was causing a rash on her mother's skin.The customer did not send in a sample or provide a lot number so a more detailed investigation could not be conducted; since no lot number was provided, the supplier could not be identified and contacted, and trending was reviewed for msc3222 with no additional complaints in the last 24 months.This complaint could not be confirmed.Sample required to determine cause; the division will continue to monitor trending through the quarterly trend reports, and if any additional information becomes available, the complaint will be reopened and re-evaluated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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