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A complaint was received, and the customer reported receiving medline hypodermic safety needles where the safety cap was coming loose during use; there was no reported death or serious injury associated with this event.Medline received 1ea hypodermic safety needle in new condition, ordered reserve stock, and randomly selected 20 samples plus the original sample to perform visual and functional inspection.During visual inspection, no indications of any manufacturing defects were seen, and during testing the clear safety caps stayed firmly attached to the needle and did not come off unless physically removed; the complaint was not confirmed.No root cause was identified, the samples worked as intended, and medline was unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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