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The customer attempted to use 10/12 bandages and they won't stick, and the customer had to use tape to hold the bandage on; no injury, allergic reaction, or skin irritation was reported.Neither physical samples nor photos of the reported issue were provided by the customer; the vendor was notified of the issue, and trend analysis was performed by reviewing the past two years of complaint data.Based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications, and the cause was documented as sample required to determine cause.A review of the complaint information as well as the results of the investigation indicate no need for further action at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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