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The customer reported that when applying this tape, it is causing blisters on patients, and they are having issues with the tape not sticking.The provided photos were reviewed, the provided samples were evaluated, the vendor was notified of the issue and sent the provided samples, and trend analysis was performed by reviewing the past two years of complaint data.The reported issue was confirmed; however, medline could not confirm that the product failed to meet specifications, and no product defects were identified as a result of the sample evaluation.A review of the complaint information as well as the results of the investigation indicate no need for further action at this time, and a divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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