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The customer reported that the butterfly needle was failing and leaking blood at the hub connection site, there appeared to be small cracks in the plastic, and a significant amount of blood got onto the lab phlebotomist, but they were wearing their lab coat and no exposure occurred.Investigation included review of the lot/serial number and recent complaint trends/scar activity for the past 12 months; the vendor investigation included retained sample inspection, simulated usage verification, and dhr review.The investigation results were not confirmed because a sample or photo was not received for investigation.No abnormalities were found in the product, product quality meets the requirements of the product specifications, and it was uncertain whether the product itself was damaged or if there was looseness between the connecting components; there was no reported death or serious injury associated with this event.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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