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According to the customer, at the end of a procedure, during undraping, it was discovered that the strykeflow 2 suction irrigator from the pack was "leaking rusty looking saline" near the battery attachment hanging on the neptune; the customer stated that "no rusty particles were in the hose" and reported no serious injury, medical intervention, or follow-up care related to the reported incident.No sample or photo was received for the investigation; the device history records were reviewed, and no non-conformances were noted that could have contributed to the reported issue, and the bill of materials was reviewed.At this time, the reported defect was unable to be confirmed, as no physical sample or detailed photographic evidence was provided to support the investigation.Sample required to determine cause; the complaint was provided to the vendor for further evaluation and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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