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The account reported finding damaged light handle covers.Photos were received as a sample to aid in the investigation, finished good production records were reviewed, and a review of the pack build was completed.Based on the complaint details, photo evaluation, and investigation, the reported issue was confirmed.The item was either damaged prior to placement in the pack and was not noted during assembly or the item became damaged due to rough handling of the pack; the issue will be reported to the supplier quality team, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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