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The customer/reporter described the issue as "inaccurate readings and spikes." a sample(s) was not received for investigation; investigation included review of the lot/serial number and recent complaint trends/scar activity for the past 12 months, and through internal investigation including dhr review and inspection records review, no abnormalities were found.Per vendor, electrodes from retained lots were tested for electrical performance as per ansi/aami ec 12:2000 parametric requirements, all values were well within tolerances, no deviations were found, and products have performed as intended.The complaint could not be confirmed, and root cause has been found to be inconclusive as the claim could not be simulated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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