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The complaint stated the comforting piece is separating from the foam trach tie.Samples were received for investigation; medline quality evaluated the foam neckbands and attempted to replicate the issue, and observed that the white material can be pulled away from the foam neckbands with reasonable external force / effort.Medline could confirm the issue of the comfort material separating and could confirm the product failed to meet specifications as the white comfort material should not separate from the blue foam component.According to the vendor, the cause is considered to be an issue relating to the manufacturing process of the product, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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