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Intuitive surgical, inc.(isi) received the da vinci product to perform failure analysis.The zero (0) degree endoscope plus was analyzed and found with damage to the distal end, including a cracked distal window at the distal tip and a broken or detached piece that could fall into the patient.Mechanical damage to the distal tip was also observed.The endoscope cable connector exhibited customer-added labels or markings.The endoscope underwent friction testing using a screening aid to manually rotate the adapter and detect friction; the camera instrument adapter did not rotate properly, noises were heard during testing, and binding was confirmed.The endoscope cable was visually inspected and found with a defect at zone c near the endoscope housing.Visual inspection confirmed visible light shining through the cable insulation jacket when the cable was connected to the internal system (or equivalent) and illumination was powered on.The complaint regarding the instrument needed repair was confirmed by failure analysis.The probable root cause can be attribute to conditions during user, such as inadvertent collisions with hard surfaces or falling endoscope or caused by improper cleaning during reprocessing.
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