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It was reported that the tops come off as you are screwing the needle into the hub.The safety does not engage properly; the tubes will pop off the needle while filling the tubes.The reported sample(s) was not received for investigation; instead, a butterfly needle was sent in, and after reaching out to customer for clarification on the nature of complaint and clarification for which device the complaint was for no response was received.The investigation results were not confirmed, and no root cause was identified.The complaint could not be investigated further, and division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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