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Per the description, the customer states that the lift has a bent frame by the rear wheels; per the images, the main frame that the rear caster and boom attach to is bent.Medline reviewed photo evidence provided by the customer; a physical sample was not provided, and only a visual review of the defect can be conducted.The investigation results were confirmed, and it was discovered that the base portion above the left rear wheel appears to be bent upwards.The cause was documented as ¿cannot determine cause w/received sample¿; no product changes were identified that could have contributed to the alleged product failure, no corrective/preventive action was taken, and the division will monitor complaints through quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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