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The customer stated that the adhesive is too strong on each end of the bandaid, and when removing the bandaid it is too tight and pulls on skin.The coa for the product lot was reviewed and it was determined that the product lot met all technical requirements including adhesive strength; trend analysis was performed by reviewing the past two years of complaint data, and there were no past complaints similar in nature to the reported issue.Neither physical samples nor photos of the reported issue were provided by the customer, and based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications.The cause was documented as sample required to determine cause/unconfirmed defect, and the investigation indicated no need for further action at this time; complaints are monitored via trend analysis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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