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The customer reported receiving a medline blood collection set that has a needle that popped out, and stated that the issue occurred during use; there was no reported death or serious injury associated with this event.The customer-returned sample and photograph were not received; the vendor inspected 10 reserved samples and reviewed dhr/batch records, inspection records, recent changes, nonconformances/deviations, employee training, injection molding process records, equipment operation records, process inspection records, and final product inspection records, and found no abnormalities, no deviation, and no non conformities during the manufacturing process.The complaint is unconfirmed.No confirmed root cause was identified; based on existing information, the product quality meets product specification requirements, and medline stated that if samples are received at a later date the investigation may be reopened and additional details will be provided.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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