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The customer reported a chloraprep exploded inside a pack, ruining the pack.No sample or photo was received for the investigation; the pack production record was unable to be reviewed due to no lot number being provided, and the general pack build was reviewed, which showed one chloraprep app 26ml orange was to be present within the pack and placed in the outerfold away from the interior components and subassemblies.Based on the complaint details, medline was not able to confirm the defect as there were no samples or a detailed picture received for this complaint investigation.The cause was documented as sample required to determine cause, and this complaint was provided to the vendor for further evaluation while supplier quality will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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