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The account reported finding tubing not staying connected.One (1) ea was received in its original packaging for investigation; a visual and physical inspection was conducted on the provided sample, finished good production records were reviewed, and component trending was reviewed.The reported problem was not confirmed: no visible issues were identified, both sides were connected and remained securely connected with no signs of loosening or improper fit observed, and the male adaptor was able to connect to suction tubing connectors as intended.Based on customer feedback, the customer used the male adaptor to connect the tubing to the drain bag; the male adaptor is intended to connect suction tubing together and is not intended for connections between other types of equipment, and the complaint was determined to be customer misuse and not a product quality issue.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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