|
The account reported finding fog solution open/empty.No sample or photo received for the investigation; finished good production records were reviewed and no non-conformances were noted that would have contributed to the reported issue, and there were no issues with the pack build that might have an impact on the issue.The defect could not be confirmed as there was no samples or detailed pictures received for this complaint investigation.Without a sample it is difficult to determine a true root cause; if the sample/detailed picture become available, the complaint will be reopened and investigated accordingly.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|