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The customer reported that the bandages adhesive is too weak, these bandages do not stick, and the gauze pad portion of the bandage is too small.Medline's investigation noted that neither a sample nor photos of the reported issue were available; without a sample or photos, the ability to confirm the reported issue is limited, and analysis of complaint data over the past two years by all versions and defect type determined that there were four past complaints similar in nature, however, no product defects were confirmed.Based on the information provided, medline was not able to confirm the reported issue or that the product failed to meet specifications; the cause code was unconfirmed defect - sample required to determine cause.A review of the complaint information as well as the results of the investigation indicate no need for further action at this time, and complaints are monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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