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The customer reported a "detached sample port" and stated, "pt ripped off sample port." medline quality received 1 ea of the reported product, and the product was received in unpackaged, used condition; visual assessment of the provided product revealed that the sample port valve had detached from its housing on the drainage bag tubing and remnants of the adhesive coating could be seen on the septum on the valve.The reported issue was verified by visual assessment of the provided product, thus confirming the reported complaint.Based on the provided sample and the description of the issue, the likely root cause is an inconsistency in adhesive application during sample port assembly; the manufacturing facility has been notified and corrective actions have been taken to address this issue.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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