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The customer reported the needle cap falls off when removing from packaging, the safety device will not stay in an open position, this has caused needle sticks, and the needles are twisting itself off the syringe with both plastic and glass syringes, causing wasted vaccines and medications.At this time, a sample was not received for investigation, no lot/serial number was provided by the account, and the review of the last three trend reports was completed.The complaint was not confirmed, and medline was unable to confirm the complaint issue or that the product failed to meet specifications.The cause code is unconfirmed defect, sample required to determine cause, and there was no reported death or serious injury associated with this event.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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