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The customer reported the bandage was "not adhering very long," was "already loosening" after one hour on the finger, and "if you even get it slightly wet, it will unravel." the photos provided by the customer were reviewed, a coa for the product lot was requested from the vendor, and trend analysis was performed by reviewing the past two years of complaint data; photos showed the bandage placed on the customer¿s index finger and the bandage was seen to peel up on the ends and not fully adhere to itself.The coa met all technical requirements including adhesive strength, and based on the results of the investigation, medline was unable to confirm the reported issue or that the product failed to meet specifications.No root cause was identified; the complaint information and investigation results indicated no need for further action at this time, and complaints are monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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