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The customer reported a bad batch of sterile towels that had a different quality than normal and pieces of lint in them; according to the customer, the surgeon was hand drying before downing a surgical gown for a cataract implant when it was noticed that the sterile towels had lint on them, and nothing went inside the patient, there was no serious injury, and no impact to the patient or procedure.An unopened pack provided by the customer was opened and each towel was visually inspected; of the 6 towels reviewed, there was no evidence of linting, foreign particulates, or loose threads.Based on this, the reported complaint was unconfirmed, and the cause code description was not confirmed with received sample.Two years of complaint history for this product number was reviewed; 2 other complaints were reported for linting issues, though they were not from this vendor making this an isolated incident, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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