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B3 ¿ date of event: the exact date of the event is unknown; therefore, the first day based on the icu medical awareness date was entered as the event date.The suspected device was not returned for evaluation.Therefore, visual inspection, functional testing, and event history log review could not be performed.A review of the available service history identified no previous related repairs within the last 12 months.The customer complaint pump displayed error code ¿41100¿ could not be confirmed.Based on the information provided and the absence of the device for evaluation, a probable cause could not be determined.
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