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According to the customer, there have been "numerous" occurrences of the needles causing "the skin to tear" while removing the needle, and there was an incident where the needle came off "in the recipient¿s arm" and had to be removed.Medline received 4bx of hypodermic safety needle all in new condition, randomly selected 15 samples from each box (60 total) for visual inspection and functional testing, attached each sample to a medline syringe, and used an injection pad for testing.The complaint was not confirmed; the visual inspection revealed no manufacturing defects preventing the needles from working properly, the needles passed the functional test, and none of them showed any issues while inserting or removing them from the pad.The cause code is unconfirmed defect, not confirmed with received sample, and based on the review of the details provided for the complaint investigation, medline is unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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