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The customer reported that the product quality is "thinner and less sticky" and the "texture is completley differnt than any other box bought"; the customer also reported no allergic reaction or skin irritation and that the bandage was applied to the finger.No physical or photo samples of the complaint item or issue were provided by the customer for review and the vendor was notified; based on the vendor's response, nothing was found within any relevant records to indicate any potential contributors, and trending over the past two years found no other complaints with this product regarding this issue.Based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications; the cause was unconfirmed/sample required to determine cause.No corrective or preventative actions were implemented, and complaints will continue to be monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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