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The customer reported xray gauze missing the qr code and the reported issue was incorrect component.A photo and a sample were received, including one photo along with five bundles of gauze as the physical samples; finished good production records, finished good pack build, and trending were reviewed.Upon examination of the photo and physical sample, medline observed the incorrect component was received and the gauze provided did not contain the qr code, confirming the reported issue.Based on the complaint details, photos and physical sample this issue was caused by a manual picking error; production and qc managers have been notified of the reported issue, feedback will be provided to the build team for awareness and to prevent recurrence in the future, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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