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The customer reported that the caps on the safety needle 21g x 1.5 are not properly attached to the needle, and the customer replied the syringes are not prefilled.Medline received 1bx of ssn100217 hypodermic safety needle in new condition, randomly selected 25 samples for visual and functional testing, dispensed 1ml of water from each syringe/needle, and reviewed material trending via sap.A visual inspection revealed no manufacturing defects, functional testing was unable to create the same issue, the caps stayed firmly on the needle, the flow was continuous, and material trending showed no similar complaints during the last 12 months.The complaint was not confirmed, and no root cause was identified.Division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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