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The customer reported "4 tubes with holes" and stated, "the holes were reported to be up before the fill chamber." medline quality did not receive a sample nor photographs of the reported product; a retrospective review of the past 6 months preceding the reported issue revealed no additional complaints of damaged product with respect to the product, and there are currently no known trends for this product.The issue is unconfirmed, as no samples nor photographs were made available to review, and a root cause cannot be identified at this time.Due to the inability to confirm the complaint, as well as the low reported occurrence rate for this issue, no further corrective action is necessary at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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