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The customer reported that the bandages caused a reaction to the skin resulting in blistering and tearing of the skin, and later stated he was unable to work for several days and still had a visible mark on his skin.Photos of the injury site and the single bandage used were observed, a single used bandage was provided by the customer, the vendor was notified of the reported issue, and the vendor provided a coa for the product from this lot.Based on the information provided by the customer, the sample, and the coa provided by the vendor, medline was unable to confirm a defect with this product that could have contributed to the customer's allergic reaction.The complaint was classified as defect confirmed - traced to user, attributed to an individual allergic response rather than a product manufacturing or quality defect, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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