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The customer reported safety issues with the needles, stating that the clear cap covering the needle comes off without pulling it off and that while dr p was injecting the gray safety cover came off so she was not able to safely cap the needle; it has occurred multiple times.Medline received 4bx hypodermic safety needle in new condition and tested 15ea samples from each box (60ea total); the caps stayed firmly on the needle and showed no signs of falling off during the opening process or when being attached to the syringe.The complaint was not confirmed, and the cause code was updated to reflect unconfirmed defect - not confirmed with received sample.The sample worked as intended, material trending via sap showed no similar complaints during the last 12 months, and division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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