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The customer reported a safety issue with how hard the protective sleeve was to slide up on the used needle, and that some were so hard to slide that the safety slide could not be used at all.Medline received 1 box of blood collection sets in new condition, randomly selected 25 samples, and performed visual inspection and functional testing; the visual inspection revealed no manufacturing or any other defects, no excessive force was needed, and there were no noticeable defects or issues noted when activating the safety mechanism.The complaint was not confirmed, and the cause was documented as not confirmed with received sample.The samples worked as intended, and the division will continue to monitor the issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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