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Per rep (b)(6), the nurse went to blow the bp cuff up and it is "blown out," and the bp guage should be at 0 and it is reading 280 right now, won't pump up.A sample and/or photo was requested from the customer, as well as the lot number; however, the customer was unable to provide a sample, photo, and lot information, and the customer was contacted and requested to provide additional information.Based on the results of the investigation and the lack of lot number information, medline was unable to confirm the complaint issue or that the product failed to meet specifications.The cause was documented as unconfirmed defect, sample required to determine cause; there was no reported death or serious injury associated with this event.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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