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The account reported finding aneroid unable to hold pump; the complaint stated the device was not holding the pump to get the dial to move and staff were concerned about the accuracy of the results because it was challenging to pump the device.Photos were provided; the first photo depicted the pump alongside its guage, but a physical sample would be needed to test and evaluate, and the vendor's internal investigation, including dhr review and inspection records review, found no abnormalities.The complaint was not confirmed, and an exact cause of the issue could not be determined from the photos provided.No further actions are required, and divisional qa will continue to monitor during monthly and quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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