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The account reported finding "loose oxygen tubing on mask," and the facility stated that "the oxygen tubing connection at the mask is very loose and easily disconnects with minimal force" and "this results in a hypoxic environment within the mask." a photo was received for the investigation; photographs depicted a product label and one oxygen mask in its original packaging along with the sample insert, the photos were visually inspected, the dhr was reviewed, and materials from the production line were inspected according to rci hudson specifications.Due to not receiving the actual sample used, the root cause could not be determined, and the complaint cannot be confirmed.The dhr showed no issues or discrepancies, the materials were found within specifications, and no confirmed medical intervention or serious injury was reported.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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