| Model Number |
470057-12 |
| Medical Device Problem Code |
Image Orientation Incorrect (1305)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/25/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a da vinci-assisted surgical procedure, user informed the technical support engineer (tse) that the orientation of the 30-degree endoscope appeared to differ from the vision side cart (vsc) image by about 90 degrees, and reinstalling the sterile adapter and endoscope did not improve the issue.The user confirmed that the image was not the known condition where the 30-degree scope orientation was flipped and the image appeared upside down.The user continued the procedure without issue and planned to perform additional testing after the procedure.No known impact or patient consequence was reported.
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Additional Manufacturer Narrative
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The reported event was addressed with phone support.The technical support engineer (tse) recommended testing with another 30-degree endoscope or restarting the system.The customer stated that the procedure could continue without issue and planned to perform the recommended troubleshooting after the procedure.No site visit was conducted.The system was working properly, and no additional action was required as the issue was resolved.Isi has not received the da vinci product with an alleged issue to perform failure analysis.
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Search Alerts/Recalls
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