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The account reported that the wire cutters they ordered do not cut any wires they tried it on; the issue did not occur during use and no injury was reported.No sample or photo was received for the investigation; finished good production records were reviewed, finished good pack build was reviewed, and trending was reviewed with 0 additional reported complaints for this issue for the account and component in the past 24 months.At this time, medline is unable to confirm the reported defect, as no physical sample or detailed photographic evidence was provided to support the investigation; the cause code was unconfirmed defect with sample required to determine cause.The division will monitor this issue for trending purposes, and if a sample, photo and/or additional information becomes available this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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