|
The customer reported finding rust on instrument.A sample was received; medline evaluated the returned samples, reviewed finished good production records, reviewed complaint history/trending, and performed a stock check, which found 2ea with rust that were put on hold for scrap.The reported issue was confirmed; rust was visible in the packaging.The investigation did not find any nonconformances in production records, and noted that the instruments are stored at the customer in a temperature and humidity controlled area; however, it is unknown if the kits experienced a high temperature or high humidity environment when in transit to the customer, and this may indicate that the root cause is related to the vendor, hico, who has been notified of this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|