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It was reported that during procedure, the fiber was connected; however, the fiber was damaged, so the laser could not be used.The case was completed with a different device without patient complications.Analysis of the returned device identified a broken tip.
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Upon receipt at our quality assurance laboratory, the returned fiber underwent a thorough analysis.The visual inspection concluded the fiber was received in one piece; there were no defects on fiber body.During the microscopic analysis it was observed that the fiber tip was broken.The fiber was functionally tested, and results affirmed the aiming beam was bright and distorted.The connector cone, segments, and tabs were observed to be intact, properly secured, and in acceptable condition.The device history record (dhr) confirmed that the device met with all manufacturing specifications prior to distribution and there were no manufacturing deviations.Review of the instructions for use (ifu) confirmed there was relevant content and sufficient guidance with respect to the circumstances described within this complaint.No updates are required to the ifu as a result of this event.A risk review was completed and confirmed that the events of fiber - damaged/defective and cap/tip broken were defined in the risk documentation.Based on the information available, a conclusion code of cause traced to component failure was assigned to this investigation.
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