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| Catalog Number |
MPH22025HCG |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/25/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that "they tried 4 out of the box, they didnt run at all, it didnt produce a control or a pos or neg result.".
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Additional Manufacturer Narrative
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The customer reported that 4 out of the box did not run at all and did not produce a control or a positive or negative result; additional information stated invalid test results x4 for 1 patient, with no negative impact to patient care because another box of pregnancy tests that were okay were used.Investigation included that a sample(s) was not received for investigation, review of recent complaint trends/scar activity for the last three trend reports was completed, and per vendor internal investigation including dhr review and inspection records review found no abnormalities.The complaint was not confirmed.No root cause was identified because without the sample or picture, it is difficult to truly identify the root cause of the issue; the division will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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Search Alerts/Recalls
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