| Model Number |
Ingenia 3.0T CX |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/25/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Philips received a report that the rubber on the quadrature body coil (qbc) was peeling off.This seal is used for protection, to avoid the patient from potentially contacting the sharp edges of the magnet covers.If this seal is damaged/comes off, it is likely that this could lead to serious injury.
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Additional Manufacturer Narrative
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The qbc rubber was peeling off, was replaced and the system was returned to the customer for use.The failure of the qbc seal to remain in place is considered a malfunction.Remedial action:
a field action was initiated under 2023-pd-mr-013.A field safety notification was sent to the customers informing them about this potential issue.The updated field correction has been made available to the field in dec 2025 in the event country (the affected market).
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Search Alerts/Recalls
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