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The customer reported that the caps are coming off too easily on the needles and "something appears to be loose." medline received 3bx in new condition; upon a visual inspection of the samples, no manufacturing or other defects were found preventing the samples to work properly, and functional testing was performed by attaching each sample reviewed to a medline syringe.The safety caps remained firmly in place while attaching them to the syringe, no issues with the caps falling off were experienced, fluids were flushed out with no issues, and 30 samples were tested.The complaint was not confirmed, no root cause was identified, and the samples worked as intended.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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