|
The customer reported that the gantry shut down during the arterial phase of a control scan following embolization, resulting in a 30-minute delay.The patient¿s condition had reportedly deteriorated during the waiting period, and the patient was transferred back to the icu (intensive care unit).The scan was subsequently completed several hours later on a different system.No intervention was required during the 30-minute waiting period in the radiology department; however, it remains unknown whether treatment was required after the patient returned to the icu.No permanent impairment was reported, and the patient has recovered.Based on the available information, this issue has been determined to be a reportable event.Philips has started an investigation into this complaint.We will file a follow-up emdr at the completion of the investigation.
|