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The account reported finding hole in pack; the complaint also stated there was no patient contact and no injury occurred.No sample or photo received for the investigation; the production record for the reported lot was reviewed and there were no line downs, deviations, or non-conformances reported that might have had an impact on this issue, the bill of materials (bom) and pack build were reviewed and no issues were identified, and trending was reviewed with 0 additional reported complaint(s) for this issue for the account in the past 24 months.At this time, medline was unable to confirm the reported defect, as no physical sample or detailed photographic evidence was provided to support the investigation; the cause was unconfirmed and a sample was required to determine cause.The division will monitor this issue for trending purposes, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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