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The customer reported that the canisters were leaking due to cracks in the plastic, and then one exploded all over the room; no harm was done to a person.No sample or photo was received for the investigation; finished good production records were reviewed, all product performance test records met the applicable qualification and acceptance standards, six retained samples were visually inspected with no appearance-related defects observed, and full performance testing was conducted on the retained samples with all performance indicators meeting the specified requirements.At this time, medline was unable to confirm the reported defect, as no physical sample or detailed photographic evidence was provided to support the investigation.The root cause cannot be determined at this point, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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