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The customer reported that the tag "just rips right off or was off after they washed it and they followed our manufacturer¿s laundry instructions" and that the product was "used slightly only after a few washes." a photo was provided, and a physical sample was not provided; only a visual review of the defect could be conducted.The investigation results were confirmed, and after reviewing the photo, it was discovered that the sling has ripped its information tag and it appears that the result of the tag ripping off caused some of the stitching around the seams to have come undone.Based on the evidence gathered from the complaint, the root cause of this issue is unknown, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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