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Investigation summary:
the device history record for batch 2602306, material 515056, was reviewed, and no non-conformities or deviations were found that could be related to the reported event.A review of the applicable risk document indicates that the potential risk of the reported event was assessed appropriately in the risk management documentation.Three retained samples were received to support the complaint investigation.A visual inspection of the samples was performed, and no anomalies or defects related to the issue reported by the customer were identified.In addition, dimensional testing was conducted on the retained samples, confirming that all measurements were within the established specification limits.
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