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The customer reported that over the past year, 4 6 fr temp sensing foleys malfunctioned, with the temperature sensing metal looking part stopping working and the foley itself punctured by it, found by urine leaking; no injury or patient/clinician harm was reported.Medline quality did not receive a sample nor photographs of the reported product of this incident, and a post-market retrospective review of the past 24 months preceding the reported issue revealed 4 total complaints of temperature reading failures with respect to this product at this time.The issue is unconfirmed, as no samples nor photographs were made available to review, and a root cause cannot be identified at this time.Medline quality will continue to monitor for the issue through monthly complaint meetings and quarterly trending analysis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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